Connect2geek Support Services

Please select a service to make a booking.

Consultation

IT consultation about IT needs, Projects, Technical Issues and support needs.

(1 hour)
$ 120.00

Remote Virus/Malware Removal

Flat rate Malware and Virus Removal Services

(2 hours)
$ 149.00

Remote Support Session

Used for any type of Remote IT Support needs.

(1 hour)
$ 120.00

Purchase Prepaid Hours at Discounted Rate. Min 5 hours.

You can purchase a block of Support time at a 20% discount when buying the 5 hour minium prepaid hours.

(5 hours)
$ 480.00

Remote PC Cleaning & Tune Up

We will perform a Clean up and Tune Up on your Windows PC with a Malware scan. (Note, this is not a Malware Removal service, just a scan to determine if Malware removal is needed)

(1 hour)
$ 79.00

Flat Rate OS Load/Rebuild

We will perform a full image backup and profile backup, Wipe and Reload OS and install what applications we have been given providing you have the software and the license keys. This service requires drop off at our computer Drop off location. 1123 12th Ave Rd #148 Nampa, ID 83686. Call for instructions first.

Currently our Drop location is the UPS Store on 12th Ave. Due to Covid19 the ownership of the UPS store will take drop offs on our behalf. Just tell them you have a PC for Connect2geek and they will take it in. (This is our billing address but have agreed to take PC drop off’s for us as well)

(2 hours)
$ 175.00

Data Transfer Service Remote

We will transfer data from old PC to new.

**This requires both PC’s are working and have internet connectivity along with and External Hard Drive YOU provide. This also requires some assistance by you to plug in External drive from one PC to the other when requested.

(1 hour)
$ 65.00

Data Transfer Service - OnSite (Treasure Valley Idaho Only)

We will travel to your home or business and use our USB Drive to to transfer data from one PC to Another. This is file transfer only and not Applications or configurations. Just the data files such as Word Documents, Pictures, etc.

(2 hours)
$ 160.00

Windows Password Reset

For Existing support subscription clients this is free. If you have a PC you own, (Proof of ownership maybe required) we can reset your Windows Password. Must be dropped off at our PC drop off location. 1123 12th Ave Rd #148 Nampa, ID 83686.

Currently our Drop location is the UPS Store on 12th Ave. Due to Covid19 the ownership of the UPS store will take drop offs on our behalf. Just tell them you have a PC for Connect2geek and they will take it in. (This is our billing address but have agreed to take PC drop off’s for us as well)

Currently our Drop location is the UPS Store on 12th Ave. Due to Covid19 the ownership of the UPS store will take drop offs on our behalf. Just tell them you have a PC for Connect2geek and they will take it in. (This is our billing address but have agreed to take PC drop off’s for us as well)

(1 hour)
$ 49.00

Hard Drive Destruction - In Shop

Requires drive to be dropped off at our drop location in Nampa.

Currently our Drop location is the UPS Store on 12th Ave. Due to Covid19 the ownership of the UPS store will take drop offs on our behalf. Just tell them you have a PC for Connect2geek and they will take it in. (This is our billing address but have agreed to take PC drop off’s for us as well)

(1 hour)
$ 15.00

Secure Drive Wipe in shop

We will wipe hard drive to meet compliance for PCI, HIPAA, DOD, or any other type of compliance. Included physical destruction if needed as well. Certificate of wipe included if requested.

This requires the drive to be dropped off at our drop location in Nampa.

Currently, our Drop location is the UPS Store on 12th Ave. Due to Covid19, the ownership of the UPS store will take drop-offs on our behalf. Just tell them you have a PC/Device for Connect2geek and they will take it in. (This is our billing address but have agreed to take PC drop off’s for us as well)

(1 hour)
$ 45.00

vCIO Consulting

(1 hour)
$ 200.00
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