Connect2geek Support Services

Please select a service to make a booking.

Consultation

IT consultation about IT needs, Projects, Technical Issues and support needs.

Duration: 1 hour

Price: $ 120.00

Remote Support Session

Use this for any type of Remote IT Support needs.

Duration: 1 hour

Price: $ 120.00

Remote Virus/Malware Removal

Flat rate Malware and Virus Removal Services. This can be a multi-Hour Process. If your device contains complex malware or Ransomware additional charges may apply. We will contact you if additional charges might apply and give you a quote specific to your malware/ransomware recovery.

Duration: 2 hours

Price: $ 185.00

Purchase Prepaid Hours at Discounted Rate. Min 5 hours.

You can purchase a block of Support time at a 20% discount when buying the 5 hour minium prepaid hours.

Duration: 5 hours

Price: $ 480.00

Purchase Prepaid 10 Hour Block at discounted rate.

Pre paid 10 Hour Block at 20% Off Normal Rate

Duration: 10 hours

Price: $ 960.00

Remote PC Cleaning & Tune Up

We will perform a Clean up and Tune Up on your Windows PC with a Malware scan. (Note, this is not a Malware Removal service, just a scan to determine if Malware removal is needed)

Duration: 1 hour

Price: $ 99.00

Flat Rate OS Load/Rebuild

We will perform a full image backup and profile backup, Wipe and Reload OS and install what applications we have been given providing you have the software and the license keys. This service requires a drop-off at our computer Drop off location. 1123 12th Ave Rd #148 Nampa, ID 83686. Call for instructions first.

Currently, our drop location is the UPS Store on 12th Ave. Due to Covid19, the ownership of the UPS store will take drop-offs on our behalf. Just tell them you have a PC for Connect2geek and they will take it in.

Duration: 2 hours

Price: $ 185.00

Remote Data Transfer Service

We will transfer data from old PC to new.

**This requires both PC’s are working and have internet connectivity along with and External Hard Drive YOU provide. This also requires some assistance by you to plug in External drive from one PC to the other when requested.

Duration: 1 hour

Price: $ 65.00

Data Transfer Service - OnSite (Treasure Valley Idaho Only)

We will travel to your home or business and use our USB Drive to to transfer data from one PC to Another. This is file transfer only and not Applications or configurations. Just the data files such as Word Documents, Pictures, etc.

Duration: 2 hours

Price: $ 160.00

Windows Password Reset

For existing support subscription clients, this is free. If you have a PC you own, (Proof of ownership may be required) we can reset your Windows Password. Must be dropped off at our PC drop-off location. 1123 12th Ave Rd #148 Nampa, ID 83686.

Currently, our drop location is the UPS Store on 12th Ave. Due to Covid19, the ownership of the UPS store will take drop-offs on our behalf. Just tell them you have a PC for Connect2geek and they will take it in.

Duration: 1 hour

Price: $ 49.00

Hard Drive Destruction - In Shop

Requires drive to be dropped off at our drop location in Nampa.

Currently, our Drop location is the UPS Store on 12th Ave. Due to Covid19, the ownership of the UPS store will take drop-offs on our behalf. Just tell them you have a PC for Connect2geek and they will take it in.

Duration: 1 hour

Price: $ 25.00

Secure Drive Wipe in shop

We will wipe the hard drive to meet compliance for PCI, HIPAA, DOD, or any other type of compliance. Included physical destruction if needed as well. Certificate of wipe included if requested.

This requires the drive to be dropped off at our drop location in Nampa.

Currently, our drop location is the UPS Store on 12th Ave. Due to Covid19, the ownership of the UPS store will take drop-offs on our behalf. Just tell them you have a PC/Device for Connect2geek and they will take it in.

Duration: 1 hour

Price: $ 55.00

vCIO Consulting

Have a large or complex project or need a Virtual CIO Consultation? We can be your vCIO on an as-needed basis.

Duration: 1 hour

Price: $ 200.00

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